Remote maintenance – the right solution for my request?

Remote maintenance of computers is becoming increasingly important in the support of hardware and software. The possibilities for direct support are expanding due to the increasing networking of computers via the Internet, the development of company-internal intranets and conventional telecommunication channels. Not least because of the potential savings in travel costs and the better use of resources (personnel and technology), remote maintenance products are being used to reduce costs in companies. Remote maintenance programmes enable the service technician, who is physically separated, to carry out actions directly on the affected computers.

What is possible with remote maintenance?

Remote maintenance enables us to carry out troubleshooting or maintenance work on your PC via the Internet without actually being on site with you. This offers a quick and uncomplicated solution with high cost and time savings!

• Software installations
• Software configurations
• Maintenance and repair work
• Error analysis and troubleshooting

What about security?

Your system is always protected. You yourself authorise the remote maintenance before it begins with a connection number assigned via a random generator. This ensures that there is no access to your system after the work has been completed.

During remote maintenance, you can follow on your screen what our technician is doing, so that you can really understand every step.

Your advantages:

• direct problem solving
• immediate service without appointments
• no waiting or travel times that cause additional costs

You still do have questions or would like to have a personal consultation?

Contact our team in Paderborn at (0 52 51) 202 0 505 or send us an enquiry by e-mail form.